Episode 59

Brunch with Brent: Brandon Bruce


February 28th, 2020

47 mins 42 secs

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About this Episode

Brent sits down with Brandon Bruce, Director of Customer Support at Linux Academy. We explore the world of support, how his former role as professional chef informs his "Kitchen Brigade" approach to building a support team, analytics data's ability to reveal surprising user experience patterns, and more.

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