February 28th, 2020 | 47 mins 42 secs
analytics, anthony bourdain, bill buford, brandon bruce, brunch with brent, bsides, bsidesbcs, bsidessatx, career, chef, community, conflict resolution, cook, customer support, extras, interview podcast, jupiter broadcasting, kitchen, kitchen brigade, kitchen confidential, linux, linux academy, linux bible, medium raw, metrics, open source, remote, remote work, scale, skills, support
Brent sits down with Brandon Bruce, Director of Customer Support at Linux Academy. We explore the world of support, how his former role as professional chef informs his "Kitchen Brigade" approach to building a support team, analytics data's ability to reveal surprising user experience patterns, and more.
November 12th, 2019 | 56 mins 38 secs
animation, brunch with brent, community, gamer, interview podcast, jill bryant ryniker, jillsciples, jupiter broadcasting, linux, linuxchix, linuxgamecast, lug, lwdw, open source, scale
Brent sits down with Jill Bryant Ryniker, long time Linux aficionado, for a connective conversation exploring her deep involvement in Linux and open source, from community to professional animation and more.